Returns & Exchanges

We engineer our gear to perform, and we stand behind it. If something isn't right, here's how we'll make it right.

Return & Exchange Window

• Returns and exchanges are accepted within 30 days of delivery.
• Items must be unworn, unwashed, and in original packaging with tags attached.
• For hygiene reasons, worn or used socks and shin guards cannot be returned or exchanged.

Preorders

• You can cancel a preorder for a full refund any time before it ships.
• Estimated ship dates are listed on the product page and may change. If your date moves, we'll email you.

Wrong Size? Exchange It.

• Email us your order number and the size you need.
• Once we receive your unworn item, we'll ship the new size at no extra shipping cost.
• You are responsible for the cost of shipping the original item back to us.

Damaged or Defective Products

• Contact us within 30 days of delivery with your order number and a photo of the issue.
• If the problem is confirmed, we'll send a replacement or issue a full refund. We'll also cover the return shipping.

How to Start a Return or Exchange

Email hypertechsports@gmail.com with your order number and the reason for the return. We'll reply with next steps and the return address. Please don't send items back without contacting us first.

Refunds

• After we receive and inspect your return, refunds are processed to your original payment method within 7–10 business days.
• Your bank may take additional time to post the credit.
• Original shipping charges are non-refundable, unless the return is due to our error or a defect.

Lost or Missing Packages

If tracking shows your package was delivered but you don't have it, contact us within 14 days. We'll help you file a claim with USPS.

Third-Party Purchases

This policy covers orders placed at hypertechsports.com. For purchases made through another retailer, please contact that retailer.

Questions?

Email hypertechsports@gmail.com.